Preferred Ambassador FAQ

Customer How-to: Changing Your Preferred Ambassador Customers who wish to change their Preferred Ambassador can do so quickly and easily! Find the steps below as demonstrated in the video. Log into the customer account Go to ‘Account Settings’ Go to the ‘Preferred Ambassador’ section Click ‘Change my Preferred Ambassador.’ Search for the name of your […]

Hi Ambassadors, We wanted to alert you that yesterday’s marketing email featuring the reversible Bomber in Blush incorrectly listed the bomber as $139 USD/ $159 CAD when the price is actually $149 USD/ $169 CAD. The correct price is listed in lounge and on all other marketing materials. If your customer has purchased the bomber […]

Hi Ambassadors,  SMOOTH flies off the shelf! We have a new cult-favorite on our hands! We have far surpassed our sales expectations of SMOOTH and sold over 4,700 units of SMOOTH Lip Peptide Treatment in 14 days! For comparison, when we launched SMOOTH Beauty Balm last January, we sold 864 units. The good news is, […]

Hi Ambassadors,  Let’s rock the last day of January! While you are working to get final orders in and enroll Ambassadors on the last day of this incredible Sign Up Special, we wanted to give you a heads up what we are proactively doing to ensure you get the correct pay and credit for all […]

Renew your account quarterly or annually (for greatest savings) to get uninterrupted access to earning with S&D and all of your Ambassador tools! Account renewal includes your personal website, access to Mimi, and all Ambassador tools plus you get your investment back in Product Credit. Starting in 2022, the renewal default is quarterly. New 2022 […]

WHO IS READY TO REACH OUT TO THEIR VIP CUSTOMERS AND PROVIDE THE PERSONAL SERVICE THT SETS US APART? Ready to boost your January pay and bring in some orders? Use the super helpful videos and tips provided! It’s easy to create an account for a customer and text them a link to their subscription […]

Hi Ambassadors, We have been advised by our Pay Portal partners that an email was sent in error regarding 1099s. If you received an email with the header 2019 1099-MISC Tax Forms Issued by Stella & Dot, please disregard. For those of you who will be receiving a 1099, we will be issuing on January […]

Hi Ambassadors,  We have heard your feedback on our new Spring Look Books and wanted to share the actions we are taking to address your questions and concerns.  Inventory: Out of Stock items  The intention of our Look Book is to showcase all of our available styles in an easy to browse format. While our […]

Hi Ambassadors, We wanted to share a few reminders about your upcoming Pay Day on January 6th. All Ambassadors should now have an account on www.stelladotpay.com and will receive payment in this pay portal on January 6th. Please log into your Pay Portal account at www.stelladotpay.com using your Ambassador ID or Email and password.   As a reminder, KEEP or […]

HOW TO VIEW MY STYLE CLUB CUSTOMERS AND THEIR CREDITS IN LOUNGE Easily access your Style Club members information in your lounge contacts. 1. Log in to the Lounge and View Contacts. In the Customer Type column, Style Club members will be designated with a Style Club icon beneath Customer. 2. To view a list […]