Recent Shipping Delays + your questions answered

Hi Ambassadors,  We want to address your recent feedback about shipping delays. While we are only seeing about 5% of packages being delivered outside of our promised Service Level Agreement timelines, we understand that extended delivery times can be disappointing and we wanted to provide some clarity around what’s occurring in the shipping industry and […]

Hi Ambassadors,  S&D Dollars redeem is right around the corner! You worked hard to help your customers earn them and now it’s time to help them simply and easily redeem them!  LAST CALL: Time to get your July Birthday Rewards & Exclusive Offer orders in!  As a reminder, we will be pausing Monthly Exclusive Offers […]

Hi Ambassadors, We wanted to give you a heads up about some potential shipping delays in Canada due to heavy volume coming through the Purolator hub outside of Toronto. Purolator is making some adjustments to minimize any delays, however, packages shipped to Canada this week may experience an additional 2-3 business day delay. As a […]

Just in details: sale, sampling, launch, Summer of Love event & SD Casting Call Hi Ambassadors,  What a week it’s been! Thank you for bringing the energy, enthusiasm and fun to our Summer of Love events this week. Check below for a few updates about our sale, sampling, customer launch timing, and event reminders. Sale […]

Hi Ambassadors, Sale extended!To show our support for Blackout Day today, we will post on social encouraging customers to support and shop with their Black Ambassadors. S&D will also be extending our Mid-Summer sale through, tomorrow, Wednesday, July 8th. OUR VIRTUAL SUMMER OF LOVE EVENT IS LIVE! What an amazing kick off to our virtual […]

Hi Ambassadors, WHAT A NIGHT! We made S&D history as over 3,000 Ambassadors came together to for an incredible collection reveal, celebration, inspiration and some “pretty good advice.” We are thrilled you are loving the new line and quickly scooping up your samples for the season! The Baby Boss Bag and our new strap shop […]

Hi Ambassadors,  LAST CALL: Register for tonight’s Summer of Love Mainstage Event up until 11am PT today. Join your Home Office team and over 3,000 Ambassadors as we launch our new collection, celebrate amazing accomplishments, and so much more! All the perks Plus, when you register, you enter yourself into giveaways worth thousands at the […]

Hi Ambassadors,  We are thrilled to welcome more than 600 Ambassadors to our community so far in June with our new Starter Kit; one simple enrollment with the option to choose Product Credit at up to 80% off. PLUS, enrollment includes 1 year of Personal Website and Mimi! We know that our most profitable Ambassadors […]

Hi Ambassadors,  We’re excited to launch SMS messaging as another way for customers to stay connected to us. Similar to email, this channel will be used occasionally to share promotions and product launch announcements with our customers.  With customers spending less time opening emails and more time engaging with text, SMS offers a huge opportunity […]

In case you missed it: catch the recording of this powerful session here. Hi Ambassadors,  Join us today for a Cultural Immersion on Understanding Black Identity in America As we work to create a more inclusive community, we’ve invited JOY Collective to lead a Cultural Immersion on Understanding Black Identity in America today, Thursday 6/25, […]