We’re excited to launch SMS messaging as another way for customers to stay connected to us. Similar to email, this channel will be used occasionally to share promotions and product launch announcements with our customers.
With customers spending less time opening emails and more time engaging with text, SMS offers a huge opportunity help customers stay in the know about the latest at S&D and drive sales. According to our text partner, 97% of SMS messages are opened within 3 minutes of receiving and offers delivered via SMS have a 10x higher redemption rate!
We will first be launching SMS in the US. We are in the process of launching SMS for our Canadian customers as well, however, due to Canadian privacy regulations it will take a little longer to get up and running. See more details below.
First up, US launch on Friday, June 26th
Customers will be able to opt into SMS messaging in the US only (see Canada details below) starting on Friday, June 26 around 10am PT.
Anyone visiting stelladot.com from their mobile device will be greeted with a pop up with instructions on how to opt in. They will be directed to text a code to 30515.
A few 411s:
Opt in for 15% off campaign June 26th – July 13th!
To celebrate the launch of SMS and reward customers for opting into receiving texts from us, US Customers who opt-in between June 26th – July 13th will receive a promo code for 15% off full-price orders of $100USD or more through July 13th.
After texting to opt in, customers will be asked to reply with their email address. Once the do, they will receive their promo code for 15% off. Offer is for customers only.
We love you too, Canada!
We will be launching a similar offer in Canada when we launch SMS to our Canadian customers. In the meantime, to help you take advantage of the same offer we will be currently running in the US, we will be loading 3 promo codes for 15% off orders of $120 CAD or more to all Canadian Ambassador accounts by end of day on Friday, June 26th.
Get all the details on our tap to join campaign here.