Subscribe to Save simplification updates live on 3/17 at 10pm PTBased on Ambassador feedback, we are simplifying the Subscribe to Save program by removing the customer perk of a free S&D Insiders Club membership with a $100+ Subscribe to Save order. Additionally, we are adding 10% back in Product Credit for customers. All other perks that you know and love will remain the same!
Please note: Any customers who received a free S&D Insiders Club membership with their Subscribe to Save order will remain in S&D Insiders Club. They will not lose their loyalty program benefits.
We hope this update makes our customer programs simpler and easier to market!
What is the EVER Subscribe To Save Program?
Subscribe To Save is the most convenient way for a customer and ambassadors to enjoy their favorite EVER products and get better results with continued use. We automatically send their chosen EVER items based upon a frequency that they can set at 30, 45 or 60 days.
What perks do you receive through Subscribe To Save?
When will you receive a free gift?
SUBSCRIBE & GET GIFTED: Put your shopping on autopilot and get gifted, every time your EVER subscription totals $100+ and ships within 60 days of your last.
How much do I earn on Subscribe to Save orders?
Ambassadors earn full commission on S2S orders.
How does a customer put orders on Subscribe To Save?
It’s simple! Creating Subscribe To Save for an item can be done while browsing on a product page. To subscribe, simply select the Subscribe To Save option for your desired product, select your preferred shipping frequency and then check out as normal.
Can Ambassadors place or change orders on Subscribe To Save for customers?
No, for the security of your customer, she must personally place/change orders on Subscribe To Save and agree to the Customer Subscribe To Save Terms & Conditions.
Can Ambassadors send a shopping bag to a customer with Subscribe To Save selected for them to complete the order process?
How do you edit a Subscribe to Save order?
View this video or use the steps below:
Please allow up to 24 hours for any modifications or cancellations to be processed.
If I want to order the full Regimen on my first initial order but then want to change which products are received and select different shipping schedules for each one, is that possible?
For the initial Regimen order, you will need to place the full Regimen on Subscribe To Save to take advantage of all of the savings, including free shipping. If you then decide that you do not need the full Regimen on the date scheduled, simply update or change your subscription under ‘My Account Settings’ → ‘My Subscriptions.’ To ensure updates to your subscription are still eligible for the free gift make changes within the subscription management system, under ‘My Account Settings’ → ‘My Subscriptions.’
Can you select Subscribe To Save for each product to be scheduled for different times?
Yes! Each product can be ordered and added to Subscribe To Save separately, with each having a distinct shipping frequency.
I would like to place a one-time order for a product that I do not have on Subscribe To Save, can it be added to my next Subscribe To Save order to combine and save on shipping?
Yes, you can add any product to an upcoming Subscribe To Save order and save on shipping! To add your one-time purchase, go to Account Settings > My Subscriptions and on the My Next Order tab you can add the item as an add-on item to your next subscription.
Note: No, only subscribed products will have 10% off.
How do I cancel a Subscribe To Save or Auto-Delivery order?
You can cancel online at any time up to 24 hours before the next order date by editing your Settings:
When will Subscribe To Save orders charge and when will I know it shipped?
You will be automatically charged to the credit card on file for each shipment on the requested schedule. A reminder email will be sent to customers 3 days before the Subscribe To Save order is scheduled to process, allowing time for necessary adjustments 24 hours before the order date. Customers will receive a confirmation email when the order is placed and an additional notification when your order has shipped.
How can I see a future Subscribe To Save order date?
This can be viewed in your Subscribe To Save settings:
If I add multiple products on Subscribe To Save that are each set for a different frequency, does the total of all of my Subscribe To Save orders qualify me for free shipping?
The qualification for free shipping is determined by looking at the total amount spent when the order for each product processes. If you have one or more products process on the same day, those items are combined, one order is created and the total spend for that order is used to determine qualification for shipping.
When will customers see the 10% back in Product Credit in their customer account?
Customers will see the 10% back in Product Credit in their customer account after the 2 hour order cancellation window.
When do Subscribe to Save Product Credits for Customers and Ambassadors expire?