November Capsule: Stella & Dot

Gifting bundles inventory update

We’re sorry to say our shipment of Rebel Studs in both Silver and Gold is unexpectedly delayed. The Rebel Studs and three bundles listed below will be in stock by end of day Monday, 11/16.

  • FOBJ038 Pouf with SMOOTH and Rebel Studs (BIS 11/16)
    • NEW! Customers will have the option to choose the Camo or Champagne Pink Pouf while supplies last. Please note, we are low in stock on the Champagne Pink Pouf but we have plenty of the Camo colorway to support your sales! 
  • BSJ011 Stone rebel pendant with Rebel Studs (BIS 11/16)
  • BSJ013 Mini Rebel Necklace with Rebel Studs (BIS 11/16)

Additionally, the Strength Bracelet and associated bundle will be in stock on 11/20. 

  • KBUM0066 Pave Engravable Necklace with Strength Bracelet (BIS 11/20)

Will November New Arrivals be open for 50% off?

Not at this time. In order to preserve inventory for customer sales during our busiest shopping season, November New Arrivals will not open for 50% sampling and are not eligible for the Monthly Perks Discount. We have extended the November Monthly Perks Discount through December to give you more time to redeem, and will open 50% sampling on November arrivals during January sampling, pending available inventory. Your 25% Ambassador Discount will apply to November New Arrivals or you may also use Product Credit.

KEY TERMS

Ambassador Early Access: As our VIPs, Ambassadors get first access to product before it launches to customers. Products open for Ambassador early access are able to be discounted up to 50% off (25% discount or 50% off sampling discount).

Monthly Perks Discount: When you sell 500 points (PQV) by the end of each month (11:59 pm PT), you will unlock access to your Monthly Perks for the following month, which you can apply to almost anything! 

  • Get $50 in product for $12.50 USD
  • Get $60 in product for $15 CAD

Samples: Product personally purchased by an Ambassador to display at events or take photos of

Sampling: The process of purchasing product with your Ambassador 25% off discount or earned 50% off discount. The 50% off discount is only applicable to earners during sampling windows. (EVER products may only be purchased at 25% Ambassador Discount)

Sampling window: Period of time when earners can purchase their samples at 50% off discounts (some exclusions apply)

Season: The same as a quarter, a grouping of 3 months

Seasonal Discount: Sell 1,000 points (PQV) in a season and earn a discount worth $250, and you purchase it for only $62.50! For Canadians the discount is $330,  and you purchase it for only $82.50!

Points (PTS): Points are the same as PQV

PQV: Personally Qualified Volume

Qualify: sell 300 points in a month

Seasonal: a seasonal style is backed by a tight buy and once it sells out it will not be reordered because by the time it comes back in stock it will no longer be seasonally relevant or in demand.

Core: new carryforward.

New: is any style that is neither core nor seasonal – depending on its performance we will decide to reorder once out of stock.

SAMPLE POLICIES

Our sampling policy on Stella & Dot and KEEP Collective styles

Please purchase and maintain no more than two! One as a sample and one for personal use.

Can I return or exchange my engravables (bags and jewelry)?

No, due to the custom personalization of each piece, we will not accept returns or exchanges on any items that have been personalized/engraved. Engravables that have not been personalized (purchased blank/unengraved), may be returned per our  standard return policy.

Exceptions: 

  • If the image on the Personalization Worksheet or item image in the Lounge is different from what you received
  • If the font and/or letter selected during personalization are different from what you received. Please note, the Delight Team will validate upon your exchange request
  • If there are quality issues (i.e. a manufacturer’s defect), such as off-center engraving or a scratched item

If you need to replace your Personalized/Engraved Products, please contact the Delight Center within 120 days of purchase and they will assist you with your replacement. Please note, you will not be able to process returns/exchanges/replacements on engravable items through your Lounge.

Ambassador Early Access 

Get early access on 11/10 on the following products to purchase:

  • KEEP Collector’s Edition (can sample up to 25% off)
  • Stella & Dot November Capsule (can sample up to 25% off)

On 11/10 we are launching Holiday sets from all 3 brands: Stella & Dot, Keep Collective and EVER. These sets are meant to be easy gifts for your customers to shop and are all sets that were featured in the Holiday Lookbook. Note that they will also still be live in the Lounge, however not available for either sampling or Ambassador discounts.

Redeeming Perks                    

Your perks will apply to your bag in the following order. 

  1. Product Credit (applied to the full current price of items)
  2. Your Ambassador discount. 

I’m a new Ambassador in my first 30 days. Do I receive an additional discount on samples?

No, you will not receive an additional discount. As a new Ambassador, you already receive 50% off samples in your first 30 days.

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