May Main Line: STELLA & DOT AND KEEP + 50% SAMPLING

5/18 Update:

As you sample with your earned Product Perks, we have a few measures that we are taking to preserve inventory for your customers. As a reminder, we often pause sampling on items at risk of not having enough for your customers. This season, we are seeing a surge in style demand as well as some delays in shipment due to COVID-19. This has combined to create a few more items than usual on which we will need to pause sampling. We apologize for any disappointment on not being able to instantly use your accessories discount on these items. 

The following are products that have been paused from sampling discounts on 5/18 (50% off, Monthly Perks Discount and Seasonal Jewelry Discount):

  • Heritage Coin Mini Pendant – Gold
  • Modern Bohemian Linear Earrings
  • Girl Birthstone – Rose Gold
  • Madison Hoops – Turquoise

As always, reference the Product Alert List for inventory status and back in stock dates. 

5/12 Update:

Due to products flying off the shelves so quickly, we need to pause sampling discounts (50% off sampling, Monthly Perks Discount and Seasonal Jewelry Discount) on a few additional products. View a full list of all products paused from 50% off sampling see below and keep your eye on the Product Alert List (updated M, W, F) for inventory updates. We apologize for any disappointment on not being able to instantly use your accessories discount on these items. 

  • E462S Pegasus Earrings – Silver
  • KA497 Boy Birthstone – Silver
  • E550G Buzz Thrill Hoops (seasonal)

5/8 Update:

The following are all products that have been paused from sampling discounts (50% off, Monthly Perks Discount and Seasonal Accessories Coupon):

  • E552G Pearl Huggies
  • B535G Shell Shock Stretch Bracelet
  • E553G Filigree Chandelier Earrings
  • B534G Festival Wrap Bracelet
  • N1100S Horn Pendant – Mixed Metal
  • N1139RG Mindful Medallion-Black Enamel/Rose Gold
  • E547G Beaded Dome Studs-Turquoise (seasonal)
  • N1038RB Rainbow Renegade Necklace
  • B536G Heritage Coin Bracelet-Gold 
  • E552G Pearl Huggies
  • B535G Shell Shock Stretch Bracelet
  • E553G Filigree Chandelier Earrings
  • B534G Festival Wrap Bracelet
  • N1100S Horn Pendant – Mixed Metal
  • N1139RG Mindful Medallion-Black Enamel/Rose Gold
  • E547G Beaded Dome Studs-Turquoise (seasonal)
  • N1038RB Rainbow Renegade Necklace
  • B536G Heritage Coin Bracelet-Gold 

Additionally, you may notice some products move to an Out of Stock status. As an additional measure to preserve inventory for customer launch, we have allocated a set amount for Ambassador early access. Rest assured, all products that are marked as out of stock during sampling will be back in stock when we launch our collection to Style Club on 5/12, at which point Ambassadors will also be able to shop with your every day Ambassador discount.

COLLECTOR’S EDITION BRING BACK STYLES

The Lucky Penny, Sugar Skull and Guitar charms are coming back! Due to production delays from COVID-19, these styles will be back in stock on 6/15. We’re working with the vendor to try and expedite where possible and will update the PAL accordingly. Backorders will not be accepted.

Learn more here.

5/7 Update:

HOT SELLERS! Preserving inventory for customer launch

Often, we pause sampling on items at risk of not having enough for customer launch. This season, we are seeing a surge in style demand as well as some delays in shipment due to Covid-19. This has combined to create a few more items than usual on which we will need to pause sampling. We apologize for any disappointment on not being able to instantly use your accessories discount on these items. However,  when customer launch happens, these items will be available for your regular Ambassador discount. 

We are also excited that our generous rewards program allows you a monthly opportunity to earn product free and at a 75% off discount.

We are taking some measures to ensure we preserve inventory for you to sell to your customers. We will keep you posted on any back in stock dates for any new items with delayed arrivals or our second shipments.

We will be pausing 50% off sampling on the following products, effective immediately:

  • KC042 KEEP-It Rainbow Stone Letter 
  • N1105BH Modern Bohemian Beaded Necklace with Pearl -Pink 
  • N1107TU Modern Bohemian Beaded Necklace with Heart -Blue 
  • E462RG Enamel Pegasus Earrings-Pale Pink 
  • N1103G Heritage Coin Charm Necklace-Gold  
  • N1104G Sea Siren Lariat Necklace-Gold  
  • N1109G Heritage Coin Pendant-Gold 
  • E447TU Roman Chandelier-Turquoise

Pausing 50% sampling means you will no longer be able to apply your earned Product Perks like the Seasonal Coupon or Monthly Perks Discount.

Learn more here.

PLEASE NOTE

Our product launches are a manual process for our Home Office internal team and therefore some items may be visible in the lounge or on the customer site before 12:01am PT. If you do see the items before the posted time please hold on placing orders until 12:01am PT because we may still be in testing and items may not be ready to purchase.  

Check out these assets on to set yourself up for success:

2020-Reference-Guide_-Stella-Dot-KEEP-MAY-_-SUMMER-LAUNCH_reduced

June-Reference-Guide

Ambassador Early Access 

Get early access on 5/7 on the following products to purchase:

  • EVER Shine Shield
  • Stella & Dot May Main Line (can sample up to 50% off)
  • KEEP Collective May Main Line (can sample up to 50% off)

Old Collector’s Edition items that are re-launching as part of the core assortment starting 5/7 with ambassador access are as follows:

  • Four Leaf Clover – Silver ($16/$20CAD)
  • Lucky Penny – Rose Gold ($13/$16CAD)
  • Guitar – Rose Gold ($16/$20CAD)
  • Black Cat – Silver ($16/$20CAD)
  • Sugar Skull – Rose Gold ($16/$20CAD)
KEY TERMS

Ambassador Early Access: As our VIPs, Ambassadors get first access to product before it launches to customers. Products open for Ambassador early access are able to be discounted up to 50% off (25% discount or 50% off sampling discount).

Samples: Product personally purchased by an Ambassador to display at events or take photos of

Sampling: The process of personally buying product with your Ambassador 25% off discount or earned 50% off discount. The 50% off discount is only applicable to earners during sampling windows. (EVER products may only be purchased at 25% Ambassador Discount)

Sampling window: Period of time when earners can purchase their samples at 50% off discounts (some exclusions apply)

Season: The same as a quarter, a grouping of 3 months

Points (PTS): Points are the same as PQV

PQV: Personally Qualified Volume

Qualify: sell 300 points in a month

New: “New” refers to a new style that we see carrying forward. If it sells out, we will reorder. A new style can shift to “seasonal” in the future when it’s no longer in season. We will always give you a heads up on the PAL when this change is made.

Seasonal: A seasonal style is backed by a tight buy and once it sells out, it will not be reordered because by the time it comes back in stock, it will no longer be seasonally relevant or in demand.

SEASONAL STYLES

A seasonal style is backed by a tight buy and once it sells out, it will not be reordered because by the time it comes back in stock, it will no longer be seasonally relevant or in demand.

KEEP Collective-

  • Carnival Ticket – Silver
  • Popcorn – Gold
  • Ice Pop – Rose Gold
  • Ferris Wheel – Silver
  • Vespa – Silver
  • Just Married License Plate – Silver
  • Something Blue – Silver
  • Dearly Dazzled – Rose Gold
  • Rose Bottle – Rose Gold
  • Buzz Thrill – Gold
  • Single Transparent Band – Clear
  • Triple Leather Band – Iridescent Gold/Red
  • KEEP – It Ombre Pave Anchor – Silver
  • KEEP – It Heart Sunglasses – Rose Gold
  • KEEP – It Engravable Enamel Trim Tag – White/Silver
  • KEEP – It Engravable Enamel Trim Tag – Pink/Rose Gold

Stella & Dot- 

  • Festival Wrap Bracelet
  • Shell Shock Stretch Bracelet
  • Madison Studs-Turquoise
  • Madison Hoops- Turquoise
  • Flora Versatile Statement Studs
  • Buzz Thrill Hoops
  • Heartbreaker Studs
  • Roman Chandelier-Turquoise
  • Enamel Pegasus Earrings- Pale Pink
  • Heartbreaker Pendant
  • Modern Bohemian Versatile Statement Necklace
  • Modern Bohemian Beaded Necklace with Heart -Blue
50% OFF EXCLUSIONS
  • Inspo Wrap Bracelet- Calming
  • Inspo Wrap Bracelet- Family
  • Script Pulley Bracelet- Blessed
  • Script Pulley Bracelet- Believe
  • Sparkle & Spike Hoops-Gold
  • Crush It Beauty Bag – Blush Camo
  • Essential Weekender Duo
  • You Do You Necklace Set
  • Crush It Carry On – Black Quilted
  • Lady Boss Crossbody-Black Camo
  • Pouf – Black/ Cream Stripe
  • Pouf – Camo
  • Pouf – Pink Champagne
  • Pouf- Leopard
  • Dress for Success styles
  • EVER products
  • Starter Kits
  • Gift cards
  • Backordered items
  • Out of stock styles 
EXCLUSIVELY FOR MAY: SAMPLING SETS

SURPRISE! In May score an EXTRA stylish discount on the Ambassador Only Sampling Sets with one easy click! The sets are just for the Ambassador community and are discounted just for you and only available for a limited time. 

The sets are:

  • Game Changer Sampling Set
  • Bow Tote Sampling Set
  • Crush It Tote Sampling Set

Game Changer Sampling Set

Ambassador Only Game Changer Sampling Set is $179 US/$199 CA valued at $203 US/$233 CA. PLUS, you can use your Ambassador discount of 25% or 50% off on top of the discounted price!

The set includes

  • The Game Changer Tote – Camo ($139 US/$159 CA) 
  • Bellamy Clutch – Camo ($64 US/$74 CA)

The set is priced for Ambassadors with a discount off the retail value plus you can take advantage of your Ambassador discount on top of the set price!

Shopping with your 25% Ambassador discount? Purchase the Ambassador Only Game Changer Sampling Set for $134.25 US/$149.25 CA.

Shopping with your 50% off discount? Purchase the  Ambassador Only Game Changer Sampling Set for $89.50 US/$99.50 CA.

Bow Tote Sampling Set

Ambassador Only Bow Tote Sampling Set is $139 US/$159 CA valued at $171 US/$201 CA. PLUS, you can use your Ambassador discount of 25% or 50% off on top of the discounted price!

The set includes

  • Crush It Bow Tote – Grey or Navy ($129 US/$149 CA)
  • Starstruck Charm Necklace ($42 US /$52 CA)

The set is priced for Ambassadors with a discount off the retail value plus you can take advantage of your Ambassador discount on top of the set price!

Shopping with your 25% Ambassador discount? Purchase the Ambassador Only Bow Tote Sampling Set for $104.25 US/$119.25 CA.

Shopping with your 50% off discount? Purchase the Ambassador Only Bow Tote Sampling Set for $69.50 US/$79.50 CA.

Crush It Tote Sampling Set

Ambassador Only Crush It Sample Set is $179 US/$199 CA valued at $201 US/$231 CA. PLUS, you can use your Ambassador discount of 25% or 50% off on top of the discounted price!

The set includes

  • Crush It Bag – Blush Camo ($149 US/ $169 CA) 
  • Essential Hammered Hoops – Rosegold ($52 US/$62 CA)

The set is priced for Ambassadors with a discount off the retail value plus you can take advantage of your Ambassador discount on top of the set price!

Shopping with your 25% Ambassador discount? Purchase the Ambassador Only Crush It Sample Set for $134.25 US/$149.25 CA.

Shopping with your 50% off discount? Purchase theAmbassador Only Crush It Sample Set for $89.50 US/$99.50 CA.

  • Ambassadors will be limited to purchase 1 of each set/order. 
  • The set will be available on 5/7 and only be available for a limited time while supplies last. 
  • The set will be subject to the same return policy: the 25% personal order or 50% sampling order, depending upon at what discount you are shopping with.  And all items in the set must be returned. 
  • Product Credit is not allowed on this sample set. 
  • These sets are excluded from the May Monthly Perks Discount and May Seasonal Jewelry Discount.
LATE TO THE PARTY

Due to production and shipping delays caused by COVID-19, the following products will be arriving a little later than expected. We are working with our vendors and carriers to get all products in our hands as quickly as possible and ready for our published launch dates. Additionally, while the rest of our new arrivals are scheduled to arrive on time, we may continue to see shipping delays impacting the delivery of other products. We are closely monitoring all products and will keep you posted of any changes.

We will not be accepting backorder on these:

  • KB168S – Double Quilted Band – Light Blue/Metallic Blue – BIS date May 19
  • KB167S – Triple Leather Band – Iridescent Gold/Red – BIS date May 19
  • N1110S – Pegasus Pendant-Silver – BIS date Jun 5
  • E549MM – Mariposa Earrings – BIS date Jun 5

SAMPLE POLICIES

Our sampling policy on Stella & Dot styles

You may only purchase and maintain one (1) unit of any item at any given time.  If for any reason you feel for any reason you feel that you would like to preserve a personal item for your own use, you may purchase one (1) additional unit of that item for these purposes only.

Can I return or exchange my engravables (bags and jewelry)?

No, due to the custom personalization of each piece, we will not accept returns or exchanges on any items that have been personalized/engraved. If you’ve purchased an engravable piece, but did not actually personalize the item (it was purchased blank/unengraved), then the standard return policy will apply.

The only exception to the no-returns policy is in the following circumstances: 

  • If the image on the Personalization Worksheet or item image in the Lounge is different from what you received
  • If the font and/or letter selected during personalization are different from what you received. Please note, the Delight Team will validate upon your exchange request
  • If there are quality issues (i.e. a manufacturer’s defect), such as off-center engraving or a scratched item

If you need to replace your Personalized/Engraved Products, please contact the Delight Center within 120 days of purchase and they will assist you with your replacement. Please note, you will not be able to process returns/exchanges/replacements on engravable items through your Lounge.

Return Policy on samples at 50% off

Ambassador sample orders are eligible for a refund or exchange within 14 days of the order date on the original order. 

Ambassador apparel orders: To manage inventory and costs, it is necessary for us to enforce a strict 14-day return policy for unworn Ambassador orders. Additionally, Ambassador apparel orders can only be returned for store credit. Do not buy more than you intend to keep. 

50% off Ambassador Sampling Discount: 5/7 – 5/22

Ambassadors who earned 50% off by selling 300+ PQV cumulative from January 2020 through March 2020 or April 1 through April 31, 2020 enjoy their discount on almost all Stella & Dot and KEEP Collective products!

This 50% off discount is not combinable with your everyday Ambassador 25% Discount. During sampling if you have earned the 50% off discount it replaces your 25% Ambassador Discount. 

REMINDER: There are no PRV, PQV or WV earned on the items discounted at sampling 50% off. 

Redeeming Perks                    

Your perks will apply to your bag in the following order. 

  1. Product Credit (applied to the full current price of items)
  2. Your Ambassador discount. 

Earning Sample Perks

How can I earn 50% off sampling (on applicable products)?

Ambassadors that sold 300+ PQV cumulative from January 1 – March 31, 2020 or April 1 – April 31, 2020 will receive 50% off samping on applicable products. 

I’m a new Ambassador in my first 30 days. Do I receive an additional discount on samples?

No, you will not receive an additional discount. As a new Ambassador, you already receive 50% off samples in your first 30 days.

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