MARCH CAPSULE: STELLA & DOT AND KEEP + 50% SAMPLING

3/6 March sampling update

Although we paused 50% off sampling on the Heck Yes Earrings – Citron, they are still selling faster than expected. As an extra measure to support Ambassador sales when we launch next week, we are reserving the remainder of units for customers. As such, they are no longer available for Ambassadors to purchase. However, there are so many other March New Arrivals to love and sample!

As a reminder, the Heck Yes Earrings – Citron are a seasonal product, meaning we purchased a smaller amount in comparison to our core styles.

3/4 update
Our March New Arrivals are already flying off the shelves! A few products are particularly selling quickly and have exceeded our sales expectations. 

To reserve inventory to fuel your sales all month long, we are going to pause 50% sampling on the following pieces, effective immediately. 

  • Heck Yes Statement Earrings – Citron 
  • KEEP Rainbow Crystal Bar – Rose Gold

Please note that because the Rainbow Crystal Bar is part of our Autism Awareness Boutique, we are closely monitoring inventory in order to reserve enough for customer launch on 4/1. Should our Ambassador sales far surpass expectations, you may see this product go Out of Stock before sampling ends, but please know that it’s only to retain product for you to sell in April and make an impact with our charitable campaign. 

Game Changer Sampling Set
To celebrate the launch of our new bag franchise, we were thrilled to offer a sample set of our Game Changer bags for you to scoop up at a steal, while supplies last. We have sold through our allotted sampling inventory much faster than expected! To ensure you have enough of each product to sell upon customer launch, we are removing this set from the Lounge. However, Ambassadors are still able to sample each piece with your earned discount.

Check out these assets to set yourself up for success:

Q1-2020-Talking-Points-MAR_reducedV3

KEY TERMS

Ambassador Early Access: As our VIPs, Ambassadors get first access to product before it launches to customers. Products open for Ambassador early access are able to be discounted up to 50% off (25% discount or 50% off sampling discount).

Samples: Product personally purchased by an Ambassador to display at events or take photos of

Sampling: The process of personally buying product with your Ambassador 25% off discount or earned 50% off discount. The 50% off discount is only applicable to earners during sampling windows. (EVER products may only be purchased at 25% Ambassador Discount)

Sampling window: Period of time when earners can purchase their samples at 50% off discounts (some exclusions apply)

Season: The same as a quarter, a grouping of 3 months

Points (PTS): Points are the same as PQV

PQV: Personally Qualified Volume

Qualify: sell 300 points in a month

SEASONAL STYLES

Are there any seasonal styles?

A seasonal style is backed by a tight buy and once it sells out, it will not be reordered because by the time it becomes back in stock, it will no longer be seasonally relevant or in demand.

Stella & Dot-

  • Know the Ropes Necklace-Green
  • Heck Yes Statement Earrings-Citron
  • Know the Ropes Bracelet-Citron
  • Know the Ropes Bracelet-Blush

KEEP Collective-

  • Croc-Embossed Single Leather Band – Blush/Metallic Lavender – Collector’s Edition
  • Pastel Egg – Rose Gold – Collector’s Edition
  • Pave Bunny – Rose Gold – Collector’s Edition
  • Pink Glitter Bunny – Silver – Collector’s Edition
  • Crystal Cross – Rose Gold – Collector’s Edition
  • Glass Butterfly – Rose Gold
  • Rainbow Crystal Bar – Rose Gold
  • Pearl Wasp – Rose Gold
  • Ladybug – Rose Gold
  • Bumblebee – Rose Gold
  • Multi Pave Butterfly – Rose Gold

50% OFF EXCLUSIONS
  • March KEEP Collector’s Edition
  • EVER products
  • Starter Kits
  • Gift cards
  • Backordered items
  • Out of stock styles 
SAMPLE POLICIES

Our sampling policy on Stella & Dot styles

You may only purchase and maintain one (1) unit of any item at any given time.  If for any reason you feel for any reason you feel that you would like to preserve a personal item for your own use, you may purchase one (1) additional unit of that item for these purposes only.

Can I return or exchange my engravables (bags and jewelry)?

No, due to the custom personalization of each piece, we will not accept returns or exchanges on any items that have been personalized/engraved. If you’ve purchased an engravable piece, but did not actually personalize the item (it was purchased blank/unengraved), then the standard return policy will apply.

The only exception to the no-returns policy is in the following circumstances: 

  • If the image on the Personalization Worksheet or item image in the Lounge is different from what you received
  • If the font and/or letter selected during personalization are different from what you received. Please note, the Delight Team will validate upon your exchange request
  • If there are quality issues (i.e. a manufacturer’s defect), such as off-center engraving or a scratched item

If you need to replace your Personalized/Engraved Products, please contact the Delight Center within 30 days of purchase and they will assist you with your replacement. Please note, you will not be able to process returns/exchanges/replacements on engravable items through your Lounge.

Return Policy on samples at 50% off

Ambassador sample orders are eligible for a refund or exchange within 14 days of the order date on the original order. 

Ambassador apparel orders: To manage inventory and costs, it is necessary for us to enforce a strict 14-day return policy for unworn Ambassador orders. Additionally, Ambassador apparel orders can only be returned for store credit. Do not buy more than you intend to keep. 

Ambassador Early Access 

Get early access on 3/3 on the following products to purchase:

  • KEEP Collector’s Edition
  • EVER QUENCH
  • Stella & Dot March Capsule (can sample up to 50% off)
  • KEEP Collective March Capsule (can sample up to 50% off)
  • Autism Awareness (can sample up to 50% off)
EXCLUSIVELY FOR MARCH: AMBASSADOR ONLY GAME CHANGER SAMPLE SET!

Score an EXTRA stylish discount on the Ambassador Only Game Changer Sample Set with one easy click! This set is just for the Ambassador community and is discounted just for you and only available for a limited time. 

Ambassador Only Game Changer Sample Set is $210 US/$246 CA valued at $233 US/$274 CA. PLUS, you can use your Ambassador discount of 25% or 50% off on top of the discounted price!

The set includes

  • The Game Changer Tote-Camo ($139 US/ $159 CA) 
  • The Game Changer Mini-Clear ($94 US/ $115 CA)

The set is priced for Ambassadors at 10% off the retail value plus you can take advantage of your Ambassador discount on top of the set price!

Shopping with your 25% Ambassador discount? Purchase the Ambassador Only Game Changer Sample Set for $157.27 US/$184.95.

Shopping with your 50% off discount? Purchase theAmbassador Only Game Changer Sample Set for $104.85 US/$123.30 CA.

  • Ambassadors will be limited to purchase 1 set/order. 
  • The set will be available on 3/3 and only be available for a limited time while supplies last. 
  • The set will be subject to the same return policy: the 25% personal order or 50% sampling order, depending upon at what discount you are shopping with.  And all items in the set must be returned. 
  • Product Credit is not allowed on this sample set. 
AUTISM AWARENESS

April is Autism Awareness month and we are proud to make an impact with our Autism Awareness campaign. We will have a dedicated Autism Awareness boutique featuring Stella & Dot, KEEP Collective and EVER Skincare and a percentage of proceeds will benefit an Autism Awareness cause. We’ll be sharing more details about the campaign later this month but in the meantime, get ready for benefit events now by sampling the Autism Awareness products:

  • Stella & Dot: Rainbow Friendship Bracelet
  • KEEP Collective: Rainbow Crystal Bar – Rose Gold paired back to carryforward Engravable Single Leather Band – Iridescent /White
  • EVER: Whiplash

Are the Autism Awareness styles available for the 50% off Ambassador Sampling Discount?

The Stella & Dot and KEEP Collective products are available for 50% off. The EVER product is available for the 25% off Ambassador discount. 

50% off Ambassador Sampling Discount: 3/3 – 3/11

Ambassadors who earned 50% off by selling 300+ PQV cumulative from October 2019 through December 2019 OR January 2020 through February 2020 enjoy their discount on the March Capsules for Stella & Dot and KEEP Collective + some of Blythe’s Picks which include Stella & Dot and KEEP Collective products. 

This 50% off discount is not combinable with your everyday Ambassador 25% Discount. During sampling if you have earned the 50% off discount it replaces your 25% Ambassador Discount. 

Blythe’s Picks

What are Blythe’s Picks?

  • Watch Over Me Set $69/$84 CA
    • N1097RG – Namesake Chain-Rose Gold $52/$62 CA
    • KA444RGS – KEEP-It Engravable Chevron Pendant – Shiny Rose Gold $20/$25 CA
  • I Love You Sideways and Back Set $69/$84 CA
    • N1097RG – Namesake Chain-Rose Gold $52/$62 CA
    • KC030RG – KEEP-It Pave Love – Rose Gold $20/$25 CA
  • Love Disc Pendant Set $79/$94 CA
    • N1097RG – Namesake Chain-Rose Gold $52/$62 CA
    • KC027RG – KEEP-It Love Disc $30/$37 CA
  • The Graduate Set $84/$104 CA
    • N1078S – Namesake Chain -Silver $52/62 CA
    • KA444SSS – KEEP-It Engravable Chevron Pendant – Shiny Silver $20/$25 CA
    • KC028S – KEEP-It Pave Key – Silver $16/$20 CA
  • Mama Set$ 114/$142 CA
    • N1078S – Namesake Chain -Silver $52/$62 CA
    • KC031S – KEEP-It Mama – Silver $16/$20 CA
    • KA443SSS – KEEP-It Engravable Star – Shiny Silver $16/$20 CA
    • KC013S – KEEP-It Cross – Pave Silver $13/$16 CA
    • C302S – Namesake Alphabet – Silver $19/$24 CA
  • Lucky Star Pendant Set $99/$124 CA
    • N1097RG – Namesake Chain-Rose Gold $52/$62 CA
    • KA443RGS – KEEP-It Engravable Star – Shiny Rose Gold $16/$20 CA
    • KC025RG – KEEP-It Engravable Leather Tag – Gunmetal/Rose Gold $35/$44 CA
  • Mama Bear Set $99/$124 CA
    • N1078S – Namesake Chain -Silver $52/$62 CA
    • KC031RG – KEEP-It Mama – Rose Gold $16/$20 CA
    • KC025S – KEEP-It Engravable Leather Tag – Cream/Silver $35/$44 CA
  • Watch Over You Set $84/$102 CA
    • N1078S – Namesake Chain -Silver $52/$62 CA
    • KC031S – KEEP-It Mama – Silver $16/$20 CA
    • KC036H – KEEP-It Rainbow Protective Eye – Hematite $16/$20 CA
  • Intentions Set $134/$164 CA
    • N1078G – Namesake Chain -Gold $52/$62 CA
    • C307G – Horn Charm – Gold $32/$42 CA
    • C308G – Pearl Charm – Gold $32/$42 CA
    • C302BA – Namesake Alphabet – Gold – A $19/$24 CA

These sets are each limited to max 5/order. Product Credit and Host Credits are not applicable.

Is there anything late to the party?

Yes, but all of them will be available for backorder

  • Stella & Dot: Rainbow Friendship Bracelet
  • KEEP Collective: KEEP-It Heart Arrow Locket – Gold

REMINDER: There are no PRV, PQV or WV earned on the items discounted at sampling 50% off. 

Redeeming Perks                    

Your perks will apply to your bag in the following order. 

  1. Product Credit (applied to the full current price of items)
  2. Your Ambassador discount. 

Earning Sample Perks

How can I earn 50% off sampling (on applicable products)?

Ambassadors that sold 300+ PQV cumulative from October 2019 – December 2019 OR January 1 – February 29, 2020 will receive 50% off sampling on applicable products. 

I’m a new Ambassador in my first 30 days. Do I receive an additional discount on samples?

No, you will not receive an additional discount. As a new Ambassador, you already receive 50% off samples in your first 30 days.

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