You worked hard to help your customers earn S&D Dollars, now it’s time to work smart to help them redeem! Start reaching out to say the redemption period is coming up and you’re here to make it fun and simple with personalized recommendations.
Put in prep work now!
Finding Customer Codes
All S&D Dollars redemption codes should be available on your customer’s Account page. Each code has a value of $25 off a $50 order and they keep stacking up (i.e. 2 codes are worth $50 off a $100 order, etc).
They can access the codes by going to ‘My Account Settings,’ and then ‘Credits & Coupons.’ We will notify customers via email when they can redeem on 12/30!
If they don’t have an account with us, don’t worry!
As their Ambassador, you can retrieve the codes for them.
You can pull a list of your S&D Dollars earners 2 different ways:
You can then export your report and save or print.
Find images to share in Mimi under Customer Offers and get all the offer details here.
January Customer Offers
Please note: Due to S&D Dollars redeem, January Monthly Exclusive Offers and Birthday Rewards will begin on 1/7.
Get redeem tips from Executive Coach, Missy Bryan!
“’Tis the season to be of service and help those customers of yours scoop up some serious style and skincare for a steal with their S&D Dollars! It’s all about setting aside a little time to do the personal reach out that will make a BIG difference! A few top tips on how to help your customers redeem:
1. Send a Happy Holidays email or e-card to them NOW sharing that they have codes to redeem starting on the 30th and that you would love to take their ‘pre-order!’ Offer that VIP service! Tell them if you don’t hear back from them – you will circle back to help them with an order 12/30!
2. On 12/30, send them a VOICE TEXT or VIDEO MESSAGE that says something like “Hey ____ Hip Hip Hooray – It’s Stella & Dot Dollars Redemption Day! I’m here to help you score ______ off your ______ order! Let me know if you need help finding your codes! Do you know what you’d like to grab or would you like my top suggestions?”
3. Team up with another Ambassador or two and invite all of your customers (and encourage them to invite a friend with whom they’d like to gift their BONUS CODE) to an S&D Dollar Dash Bash on ZOOM or FB Live in your VIP group where you can each show off your favorite ways to redeem their S&D Dollars and show them the math magic that happens when they apply those codes! They can’t make it? No problem – send them the recording!
4. Create personalized style boards for 5 or 10 of your earners showing the pieces you’d suggest to ‘finish the look’ based on the accessories they ordered or your favorite EVER products that would compliment or boost whatever they are currently using! Send it to them in a cart for easy checkout and ask them if they need help finding their codes!
5. Send an email out to your GROUP of earners on 12/31 wishing them a Happy New Year with 3 or 4 pics of your favorite ways to redeem S&D Dollars and a reminder that if they aren’t using their bonus code(s) they can help a friend end 2020 with a sparkly surprise of $25 off their $50 order!”